01 Introduction
Brain Trust Publishing ("we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, purchase our products, or interact with our services.
This policy applies to all Brain Trust Publishing properties, including:
- CosmicUpdates.com — Astrology content and readings
- TrueLoveReading.com — Tarot and relationship guidance
- LoveBrainWave.com — Frequency healing and meditation
- AskMystica.com — Spiritual guidance and AI chat
By using any of our websites or purchasing our products, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
02 Information We Collect
Information You Provide Directly
We collect information you voluntarily provide when you interact with our services, including:
- Contact information: Name, email address, and phone number
- Purchase information: Products purchased, transaction history, and order details (payment card information is processed and stored exclusively by ClickBank — we never see or store your full card number)
- Profile information: Birth date, zodiac sign, relationship status, and other personal details you provide for personalized readings or content
- Communications: Messages you send through our support forms, email correspondence, and chatbot interactions
- Survey responses: Answers to quizzes, questionnaires, or feedback forms
Information Collected Automatically
When you visit our websites, we automatically collect certain technical information, including:
- Device information: Browser type, operating system, screen resolution, and device type
- Usage data: Pages visited, time spent on pages, click patterns, scroll depth, and referring URLs
- Network information: IP address and approximate geographic location (city/region level)
- Cookies and identifiers: See Section 5 below
Information From Third Parties
We may receive information about you from third-party sources, including ClickBank (order fulfillment and transaction data), email service providers (delivery and engagement metrics), and advertising partners (campaign performance data).
03 How We Use Your Information
We use the information we collect for the following purposes:
- Order fulfillment: Processing purchases, delivering digital products, and providing access to member portals
- Personalization: Generating personalized tarot readings, astrology reports, and content recommendations based on information you provide
- Communication: Sending order confirmations, access credentials, product updates, and responding to support inquiries
- Marketing: Sending promotional emails, newsletters, and special offers (with your consent, and with an unsubscribe option in every message)
- Analytics: Understanding how visitors use our websites so we can improve user experience, content, and performance
- Fraud prevention: Detecting and preventing fraudulent transactions and unauthorized access
- Legal compliance: Fulfilling our legal obligations and enforcing our terms of service
04 How We Share Your Information
We do not sell your personal information to third parties. We may share your information in the following limited circumstances:
- Payment processing: ClickBank processes all transactions and receives your payment and order information as necessary to fulfill purchases
- Email delivery: We use third-party email service providers to deliver transactional and marketing emails
- Analytics providers: We use analytics tools (such as Google Analytics) that collect anonymized usage data to help us improve our websites
- Hosting and infrastructure: Our web hosting providers store and serve our website content and databases
- Legal requirements: We may disclose your information if required by law, court order, or governmental authority, or to protect our rights, property, or safety
All third-party service providers are contractually obligated to handle your data securely and only for the purposes we specify.
05 Cookies & Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts.
Types of Cookies We Use
- Essential cookies: Required for basic site functionality (login sessions, shopping cart, security). These cannot be disabled.
- Analytics cookies: Help us understand how visitors interact with our websites (pages visited, time on site, traffic sources). We use Google Analytics for this purpose.
- Marketing cookies: Used to track the effectiveness of our advertising campaigns and to deliver relevant advertisements. These may be set by our advertising partners.
- Affiliate cookies: Track referrals from our affiliate marketing partners so they receive proper credit for sales they generate.
Managing Cookies
You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, blocking essential cookies may affect your ability to use certain features of our websites, such as logging into member portals or completing purchases.
Do Not Track
Some browsers offer a "Do Not Track" setting. There is currently no industry standard for how websites should respond to this signal. Our websites do not currently respond to Do Not Track signals, but we respect your right to manage your cookie preferences through your browser settings.
06 Third-Party Services
Our websites may contain links to third-party websites, and we use several third-party services to operate our business. These include:
- ClickBank — Payment processing and order management (ClickBank Privacy Policy)
- Google Analytics — Website analytics and performance monitoring (Google Privacy Policy)
- Email service providers — Transactional and marketing email delivery
- Hosting providers — Website and data hosting infrastructure
Each of these third parties has its own privacy policy governing how it handles your data. We encourage you to review their policies. We are not responsible for the privacy practices of third-party websites or services.
07 Data Security
We implement industry-standard security measures to protect your personal information, including:
- 256-bit SSL/TLS encryption for all data transmitted between your browser and our servers
- Secure server infrastructure with access controls and monitoring
- Limited employee access to personal data on a need-to-know basis
- Regular security reviews and updates to our systems
Important: We never store your credit card information. All payment data is processed and stored exclusively by ClickBank using PCI-DSS compliant systems.
While we take reasonable precautions to protect your data, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
08 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Account data: For as long as your account is active, plus a reasonable period after to handle any support requests or refund claims
- Purchase records: As required by applicable tax and financial record-keeping laws (typically 7 years)
- Marketing data: Until you unsubscribe or request deletion
- Analytics data: Anonymized and aggregated data may be retained indefinitely for statistical purposes
You may request deletion of your personal data at any time by contacting us (see Section 13).
09 Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
All Users
- Unsubscribe: You can opt out of marketing emails at any time by clicking the "unsubscribe" link at the bottom of any email
- Access: You can request a copy of the personal information we hold about you
- Correction: You can request correction of inaccurate personal information
- Deletion: You can request deletion of your personal information
California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information.
European Economic Area Residents (GDPR)
If you are located in the European Economic Area, you have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability, the right to restrict processing, and the right to withdraw consent. Our legal basis for processing your data is typically your consent or our legitimate business interests.
To exercise any of these rights, please contact us at privacy@braintrustpublishing.com. We will respond to all requests within 30 days.
10 Children's Privacy
Our websites and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@braintrustpublishing.com.
11 International Data Transfers
Brain Trust Publishing operates from the United States. If you access our websites from outside the United States, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your country of residence.
By using our services, you consent to the transfer of your information to the United States. We take appropriate safeguards to ensure your data is treated securely and in accordance with this Privacy Policy.
12 Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make changes, we will update the "Last Updated" date at the top of this page.
For material changes that significantly affect how we handle your personal data, we will provide notice through our websites or by email. Your continued use of our services after any changes constitutes your acceptance of the updated policy.
13 Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Brain Trust Publishing — Privacy Inquiries
Email: privacy@braintrustpublishing.com
General support: support@braintrustpublishing.com
Support form: Submit a Ticket
Your Privacy Matters
If you have any questions about how we handle your data, we're here to help.